Shipping Policy

GLC Zone works with trusted sellers and delivery partners to ensure your orders reach you safely and on time. Here is everything you need to know about how we handle shipping.

1. Delivery Areas

We currently deliver across India. Delivery availability to specific pincodes depends on the seller and the delivery partner serving that area. You can check delivery availability on the product page by entering your pincode.

2. Delivery Timelines

Delivery timelines are estimates and may vary due to factors beyond our control, such as public holidays, natural disasters, or high demand periods.

3. Shipping Charges

• Shipping charges, if applicable, are displayed at checkout before you place your order
• Some sellers offer free shipping above a minimum order value — this will be indicated on the product page
• Additional charges may apply for remote or difficult-to-access locations

4. Order Tracking

Once your order is shipped, you will receive a push notification and SMS with tracking details. You can also track your order in real time by going to My Orders in the app.

5. Failed Delivery

• If delivery fails due to an incorrect address or the customer being unavailable, the delivery partner will attempt re-delivery up to 2 times
• After 2 failed attempts, the order may be returned to the seller and a refund will be processed as per our Return Policy
• Please ensure your delivery address and contact number are correct at the time of placing the order

6. Damaged in Transit

If your product arrives damaged due to transit, please do not accept the delivery and report it immediately through the app or email us at bdey@glczone.in with photos of the damaged package. We will arrange a replacement or full refund.

Contact for Shipping Queries

Email: bdey@glczone.in
Subject line: Shipping Query — [Your Order ID]
Last updated: August 2026